F A Q:
Q: How can I know which pallet suits my use?
A: All you need is give below details and our sales team will propose suitable models,
A) pallet size Length *Width *height
B) pallet usage warehouse racking use OR warehouse stacking storage OR one way shipping use?
C) pallet load capacity dynamic load, static load, racking load accordingly.
Q: Can you make our color pallet? How many pallet do we order?
A: We can help you to customize color if you give us Pantong Number. MOQ: 300PCS.
Q: How long does your delivery time?
A: In general, 15-20days once received advance payment. If you place a formal order, we will give you a production plan to guarantee on time delivery.
Q: Whats' your payment terms?
A: In general, TT is commonly ways. Surely, we also accept L/C, Paypal, West Union or others accoridng to specific situation
Q: Any other service you can provide?
A: Logo printing; Customized color; Free det+dem at destination port; Three years warranty
Q: Is there any quality assurance?
A: Warranty 3 years. One replace one within 1 year, two replace one within 2 year, three replace one within
3 year. And support SGS test.
Q: How can I get a sample to check your quality?
A: Samples can be sent by DHL/TNT/FedEx, by air or add to your sea containers